Lawn Has Weeds

She arrived today. I love her fashion. It's better than it looks in the promos. But I am very disappointed because she has several defects. There is a yellow streak of paint on her neck. It's not a small amount either. There are also a few scratches on her torso which I examined after I found the paint.
I sent an email to the appropriate folks at Superfrock and I attached 6 large photo close-ups of the problems. The test of customer service will make it's results shown tomorrow if they do not answer right away. They ask to be notified in 24 hours if there is a problem. I expect a reply within the same amount of time. Honestly, the only answer I will be happy with is a new body. They can have the damaged one picked up and send me another.